At The Carter House, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect any personal information you provide while using our website.
1. Information We Collect
We may collect personal information from you in various ways, including when you:
- Register for a program or service
- Subscribe to our newsletter
- Contact us through forms or email
- Participate in surveys or feedback forms
The types of information we collect may include:
- Name and contact details (email address, phone number, etc.)
- Demographic information (such as postal code)
- Health-related information (if relevant to our services)
- Other information relevant to providing you with services or improving our offerings
2. How We Use Your Information
The Carter House may use your personal information for the following purposes:
- To process and manage your treatment program registration
- To send you newsletters or updates that you have subscribed to
- To improve our website and services based on user feedback
- To respond to your inquiries and provide customer support
- To comply with legal obligations
3. Data Security
We take the security of your personal information seriously. We have implemented appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, or misuse.
4. Sharing of Personal Information
We do not sell, trade, or share your personal information with third parties, except in the following cases:
- If required by law or to comply with legal obligations
- To trusted third-party service providers who help us operate our website or conduct our business, as long as they agree to keep this information confidential
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request the correction of inaccurate information
- Request the deletion of your personal data (where legally applicable)
- Withdraw consent for any processing of your personal data
To exercise any of these rights, please contact us at [your contact email].
6. Third-Party Links
Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices of other websites.
7. Cookies
The Carter House website uses cookies to enhance user experience. Cookies are small data files stored on your device to help us analyze traffic and improve our website functionality. You can manage or disable cookies through your browser settings.
8. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions about this privacy policy or how your personal information is handled, please contact us at:
The Carter House
info@thecarterhouse.com
The Carter House
601 Taylor Street West, Saskatoon, SK